Returns & Exchanges
At MoMA Design Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return most items in their original condition within 90 days of receipt for a full refund or exchange.
Initiate Your Return
Locate your order number and zip code to access our online return portal and print a pre-paid shipping label.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags, components, and manuals are included to prevent damage during transit.
Ship the Package
Affix the return shipping label to your package and drop it off at any authorized carrier location or MoMA Design Store retail point.
Receive Your Refund
Once our warehouse inspects and processes your return, a credit will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing